Cookie Management
Cookie Policy
Last Updated: 3 April 2026
Like most websites, Winding House uses cookies to help our site function correctly and to understand how visitors interact with our pages. This policy explains what cookies are, which ones we use, and how you can manage them. You are in control — and you can update your preferences at any time using the panel further down this page.
What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or phone) when you visit a website. They are widely used to make websites work more efficiently and to provide useful information to website owners.
Cookies cannot run programs or carry viruses. They simply contain a small amount of text data that a website can read when you return to it. Most browsers accept cookies by default, but you can change this in your browser settings.
Cookies We Use
Essential Cookies
Always Active
These cookies are necessary for the website to function. Without them, pages cannot be loaded or your form submissions cannot be processed. They cannot be switched off.
Examples: Session management, cookie consent record, security tokens.
Duration: Session or up to 12 months.
Analytics Cookies
Optional
Help us understand how visitors navigate our site so we can improve it. All data is aggregated and anonymised — no personally identifiable information is tracked.
Examples: Google Analytics (_ga, _gid) — pages visited, session duration, referral source.
Duration: Up to 26 months.
Third party: Google LLC.
Marketing Cookies
Optional
Used to deliver advertisements relevant to your interests. They track whether you have visited our site and share this information with advertising partners.
Examples: Google Ads conversion tracking, Facebook Pixel.
Duration: Up to 90 days.
Third parties: Google LLC, Meta Platforms.
Preference Cookies
Optional
Remember choices you have made — such as language or display settings — so you do not need to reconfigure them each visit.
Examples: Language preference, UI display settings.
Duration: Up to 12 months.
Manage Your Preferences
Use the toggles above to adjust each category, then click Save Preferences. Your choices are stored in your browser and do not expire for 12 months.
Third-Party Cookies
Some cookies on our site are set by third-party services we use. These services have their own privacy policies governing how they use your data:
- Google Analytics & Ads — Usage analytics and conversion tracking. Google Privacy Policy
- Meta (Facebook) Pixel — Advertising and retargeting. Meta Privacy Policy
- Microsoft Bing Ads — Conversion tracking. Microsoft Privacy Policy
Third-party cookies are only activated if you accept the relevant category above.
Cookie Duration
| Type | Lifespan | Notes |
|---|---|---|
| Session cookies | Until browser closes | No persistent data stored |
| Essential (consent) | 12 months | Records your preferences |
| Analytics | Up to 26 months | Anonymised, aggregated |
| Marketing | Up to 90 days | Per advertising platform |
| Preferences | Up to 12 months | UI/language settings |
Managing Cookies in Your Browser
You can also control cookies directly in your browser settings. Note that disabling cookies may affect the functionality of this and other websites.
Google Chrome
1. Click the three-dot menu in the top-right corner and select Settings.
2. Click Privacy and security > Cookies and other site data.
3. Choose your preferred cookie setting, or use See all site data and permissions to delete specific cookies.
4. On mobile (Android/iOS): Settings > Privacy and security > Cookies.
Mozilla Firefox
1. Click the hamburger menu in the top-right and choose Settings.
2. Go to Privacy & Security.
3. Under Cookies and Site Data, click Manage Data to view or delete cookies.
4. Set Enhanced Tracking Protection to your preferred level (Standard, Strict, or Custom).
Apple Safari
1. On macOS: Safari menu > Settings (or Preferences) > Privacy.
2. Click Manage Website Data to view and remove cookies from specific sites.
3. On iOS: Settings app > Safari > Block All Cookies (toggle), or Advanced > Website Data to manage individually.
Microsoft Edge
1. Click the three-dot menu (…) and choose Settings.
2. Go to Cookies and site permissions > Cookies and data stored.
3. Toggle Block third-party cookies or manage exceptions by site.
4. On mobile: Settings > Privacy and security > Cookies.
Your Rights
In relation to cookies and the data they may generate, you have the right to:
- Withdraw consent at any time by adjusting your preferences above.
- Request access to any personal data collected through cookies.
- Ask for personal data associated with analytics to be deleted.
- Lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia if you believe your rights have not been respected.
Please note that disabling optional cookies will not affect your ability to contact us or enquire about our watch repair services. It may, however, result in a slightly reduced browsing experience on certain browsers.
For questions, contact us at [email protected].